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Contact Us

We're here for you.

Contact Us

We're here for you.

At DRUGSCAN, we are committed to providing our prospective clients, clients and patients with quick and useful resources, when they need it. See below for our key contact information.

Our Location: 200 Precision Drive, Suite 200, PO Box 347, Horsham, PA 19044

For Clients

In most cases, your DRUGSCAN account executive is your best resource when you have questions or need support. In addition to your account executive, here’s one-stop contact information for your convenience.

Help with ordering testing supplies and scheduling pickups

By phone: 1.800.235.4890
By fax: 1.888.488.8874
By email: customerservice@DRUGSCAN.com

Help with test results

To speak directly with one of our PhD board-certified toxicologists, please call the DRUGSCAN Toxicology Hotline between 8:00 am to 6:00 pm Eastern time. In most cases you will reach a toxicologist directly. If not, please include the best number and time to return your call if you leave a voicemail.

DRUGSCAN Toxicology Hotline: 1.888.370.1378

For Patients

Questions about patient billing

By phone: 1.844.345.1821
By fax: 215.674.4157
By email: patient.billing@DRUGSCAN.com

For Business Development/Sales Inquiries

Use the form below or contact us: 

By phone:1.800.235.4890
By fax: 1.888.488.8874
By email: speaktoarep@drugscan.com